How much does a CRM cost in Saudi Arabia? 2026 price comparison
Prices of the best-known CRMs in riyals
The figures are approximate: list prices in US dollars (annual billing) as published by comparison sites in 2026, converted at SAR 3.75 to the dollar.
| System | Plan | USD / user / month | Approx. SAR |
|---|---|---|---|
| Zoho CRM | Standard | 14 | 53 |
| Zoho CRM | Professional | 23 | 86 |
| Zoho CRM | Enterprise | 40 | 150 |
| Pipedrive | Entry plan | from 14 | from 53 |
| HubSpot | Starter | 20 | 75 |
| HubSpot | Professional | 100 | 375 |
| Salesforce | Starter | 25 | 94 |
| Salesforce | Professional | 80 | 300 |
| Entilaqah CRM | Small teams / Basic / Growth | — | 199 / 499 / 999 for the whole company |
Check each vendor's official page before you decide: prices and plans change, and some sources disagree on the figures for the higher plans.
What your company actually pays
The price per user does not give you the full picture. Here is an approximate monthly cost in riyals for three team sizes:
| Users | Zoho Standard | Zoho Professional | Entilaqah CRM |
|---|---|---|---|
| 3 | about 160 | about 260 | 199 (up to 500 customers) |
| 10 | about 530 | about 860 | 499 (up to 2,000 customers) |
| 25 | about 1,325 | about 2,150 | 999 (up to 10,000 customers) |
The hidden costs that surprise companies
- 15% VAT: list prices are usually before tax.
- Monthly billing: more expensive than annual, sometimes by a wide margin.
- Add-ons: invoicing, inventory, AI and automation may be separate products with separate prices.
- Training and migration: moving your customers from Excel and training the team costs time or money.
- E-invoicing: check whether the vendor supports the QR code only (Phase 1) or full integration with the Fatoora platform (Phase 2), and whether it is included in the price.
- Exit cost: can you export your data if you change systems?
Subscription or ownership?
Most systems are monthly subscriptions. Some companies prefer a single payment and manage hosting themselves. With Entilaqah CRM, full ownership is a one-time SAR 15,000 (unlimited users and customers, plus training for your team), and support and updates afterwards are optional at SAR 1,500 per year. It suits you if your team is large or your data is sensitive and you want to control the hosting.
Frequently asked questions
Do CRM prices include VAT?
Usually not. VAT in Saudi Arabia is 15%, so ask the vendor whether the price is inclusive.
Is annual billing cheaper?
Usually yes, and month-to-month pricing is often 30 to 50 percent higher. In Entilaqah CRM, annual payment for the Basic plan is SAR 4,990 (two months free).
Do I need a separate accounting system with a CRM?
With most global CRMs, yes. Some systems combine customers, invoices and inventory in one, so compare the total cost, not the CRM price alone.
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